Covid 19 Update - Shipping and Production Delays.
Our fulfillment times will be longer than usual and may continue to increase until things get back to normal. The entire industry is grappling with challenges and we're seeing delays in our supply chain and shipping carriers.
Due to disruptions from COVID-19 and potential shipping carrier delays, there’s a chance your package may not arrive on the original estimated date.
USPS : DUE TO LIMITED TRANSPORTATION AVAILABILITY AS A RESULT OF NATIONWIDE COVID-19 IMPACTS, PACKAGE DELIVERY TIMES MAY BE EXTENDED TO 3 - 4 WEEKS.
No REFUNDS or Cancellations will be accepted due the delay of production or delivery during the COVID19 Pandemic. If you are not agree with this policy please don't order from our shop.
Delays in Production
Although we have 5 different factories working on DTG this is where we are seeing significant delays. Our average production time is 7 to 12 business days. We do have one vendor that is out 18 business days but we are finally seeing those super late order ship yesterday and today and hope to have the really late ones cleared soon.
5 to 7 business days.
4 to 5 business Days
8 to 12 business Days
6 to 8 business days
Home Goods (excluding blankets)
10 to 12 business Days
Our goal is to get your items delivered as fast as possible with minimal delays which is exceptionally challenging at the moment.
Please know that our production is running on-time with all our products and due to the crisis it can take items 45+ days to depart China and arrive in the destination country. You can check the tracking when available if you want to see where the package is, but we can’t make the package move faster once it’s been handed to the courier. We want the package to move faster just as as much as you do but we all have to be patient with the current situation.
A tracking number will be provided between 7 and 9 business days.